📹 Built for Security & CCTV Companies

Security System Maintenance,
Secured

Automate CCTV, intruder alarm, and access control servicing schedules. Track every camera, panel, and detector. Stay NSI/SSAIB audit-ready with compliance tracking and automated reminders.

The Challenges of Running a Security Business

Your clients trust you with their security. You need systems that are as reliable as the ones you install.

Multi-System Complexity

CCTV, intruder alarms, access control, intercoms — each with different service intervals and compliance requirements at every site.

NSI/SSAIB Audits

Maintaining audit-ready compliance records for inspectorate bodies. Missing documentation means failed audits and lost accreditation.

Device Tracking

Hundreds of cameras, detectors, panels, and readers across client sites. Tracking what's installed where, warranty status, and service history.

Reactive vs Planned

Balancing planned maintenance visits with reactive fault callouts. Without visibility, planned work gets pushed back indefinitely.

How PPM Helps Security Companies

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CCTV Maintenance Schedules

Schedule quarterly or six-monthly CCTV servicing — lens cleaning, recording checks, camera repositioning, and NVR/DVR health checks. Generate ServiceM8 jobs when visits are due.

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Intruder Alarm Servicing

Six-monthly and annual alarm servicing schedules per EN 50131 / PD 6662. Track panel types, zone configurations, and detector locations as assets.

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Access Control

Track access control systems — readers, controllers, door locks, and barriers. Schedule annual servicing and firmware updates.

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Compliance & Certificates

Track commissioning certificates, maintenance certificates, and engineer qualifications. Automated expiry reminders keep you audit-ready for NSI/SSAIB.

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ARC Integration

Connect to your alarm receiving centre with the ARC Alarm Intelligence extension (available separately). Fault signals automatically create reactive jobs in ServiceM8.

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Multi-Site Management

One contract per client covering multiple premises. Each site has its own asset register, schedules, and service history. Separate billing and service addresses.

Stay Audit-Ready

PPM helps you maintain compliance with security industry standards and inspectorate requirements.

NSI / SSAIB

Inspectorate compliance

EN 50131

Intruder alarm systems

BS 7958

CCTV management

PD 6662

Alarm system schemes

Simple, Transparent Pricing

One plan. Everything included. No per-user fees.

EVERYTHING YOU NEED

£17.99/month

30-day free trial · No credit card required

  • Unlimited contracts, schedules & assets
  • ServiceM8 job generation
  • Compliance & certificate tracking
  • ARC alarm integration
  • Customer portal
  • Reports & service forecast
Start Free Trial

Frequently Asked Questions

Can PPM manage CCTV and intruder alarm maintenance schedules?

Yes. PPM lets you create recurring maintenance schedules for CCTV, intruder alarms, access control, and any other security system. Set different frequencies per system type — quarterly CCTV checks, six-monthly alarm servicing, annual access control reviews — all within the same contract.

Does PPM help with NSI and SSAIB compliance?

Yes. PPM tracks certificate and compliance document expiry dates with automated reminders. Upload inspection certificates, track engineer qualifications, and maintain a full compliance history for NSI/SSAIB audits.

Can I track individual cameras and devices as assets?

Yes. Every camera, panel, detector, reader, and device can be recorded as an asset with manufacturer, model, serial number, location, and warranty details. Assets are linked to contracts and schedules for complete traceability.

Does PPM handle reactive fault callouts too?

Yes. PPM offers a Reactive Maintenance extension (available separately) for managing fault callouts alongside your planned maintenance. The ARC extension can also automatically create reactive jobs from alarm signals.

Ready to Streamline Your Security Maintenance?

Join security companies already using PPM to manage their contracts, compliance, and ServiceM8 job generation.