Automate scheduling, generate ServiceM8 jobs, track compliance, and give your clients portal access — all from one powerful platform.
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Core Features
From contract creation to job generation, compliance tracking to customer portals — PPM handles it all.
Create, manage and track contracts with full lifecycle support. Set billing, renewals, and values. Clone to save time.
Flexible recurring patterns — weekly, monthly, quarterly, annual or custom. Attach checklists, badges, and materials.
Generate ServiceM8 jobs with one click or in batch. Includes badges, checklists, materials, and contacts.
Track equipment with detailed records — manufacturer, model, serial, warranty. Import from ServiceM8 or CSV.
Track certificates with expiry dates, automated reminders, and a compliance dashboard. Never miss a renewal.
Give clients secure access to contracts, assets, schedules, and compliance. Share a simple link — no login needed.
Generate professional contract PDFs. Send for digital signature and track signing status. Secure document storage.
Contract value reports, completion rates, compliance stats, and service forecast calendar. Plan ahead with confidence.
Automated email reminders with client self-service renewal. Clone contracts with updated dates and pricing. Never let a contract lapse.
Configurable prefixes and auto-increment numbering. Create professional reference systems for your contracts.
Automatically email customers when maintenance visits are due. Keep clients informed and reduce no-access visits.
Our biggest release yet. Powerful extensions, enhanced features, and major improvements across the platform.
Recurring payments, payment links, and pay-to-sign contract workflows via Stripe.
Risk assessments and method statements. Create, manage and share safety documentation.
Track unplanned callouts and reactive jobs against contracts alongside planned visits.
Auto-process alarm receiving centre reports. Intelligent parsing and site matching.
Professional contract quotes with accept/decline workflows. Convert quotes to live contracts.
Track business, supplier, staff and vehicle certificates with expiry dates and automated reminders.
Inspector-ready maintenance performance reports with Excel export for audit inspections.
Share documents via the customer portal. Customers can upload files directly.
Link related assets in a tree view. Organise complex equipment structures.
New block editor with Word upload support and improved table handling.
Configurable contract prefixes with auto-increment numbering.
Total value calculations and clear billing term display on contracts.
Email customers automatically when maintenance visits are coming up.
Guided step-by-step wizard to create contracts, assets and schedules.
Drag-and-drop editor to customise all system emails with your branding.
Built-in help assistant for instant answers to your PPM questions.
Industries
Whether you manage fire systems, HVAC units, pest control, or any other recurring service — PPM adapts to your business.
Alarm testing, sprinkler inspections, emergency lighting, extinguisher servicing
Air conditioning servicing, filter replacements, heating system maintenance
Regular treatment schedules, bait station inspections, site reporting
EICR testing, PAT testing, electrical maintenance, certificate tracking
Backflow testing, drain maintenance, water system inspections
Commercial cleaning contracts, regular service scheduling
Building maintenance, landscaping, facilities management
Fully configurable for any business with recurring maintenance needs
Getting Started
Three simple steps to transform how you manage service contracts.
Install from the ServiceM8 Add-on Store and connect your account securely. Clients and sites sync automatically.
Set up contracts, add assets, define maintenance schedules with recurrence patterns, checklists, badges and materials.
Generate ServiceM8 jobs individually or in batch. Jobs appear with all details, ready for your team to complete.
Available now in the ServiceM8 Add-on Store
Pricing
One plan with everything included. No hidden fees, no feature limits.
Everything you need to manage service contracts
No credit card required to start
Requires a ServiceM8 subscription
Available Extensions (Beta)
Tutorials
Learn everything you need with our step-by-step video guides.
Set up your account, connect ServiceM8, and navigate the interface.
Create and manage service contracts, set up schedules and assets.
Automate renewals and never miss a contract renewal opportunity.
Generate visits, use the forecast calendar, and track asset history.
Integration
PPM works hand-in-hand with ServiceM8. Your team keeps using the tools they know — jobs simply appear in ServiceM8 with all the details they need.
Clients, sites, and job statuses sync automatically between ServiceM8 and PPM.
Industry-standard OAuth 2.0 authentication. We never store your ServiceM8 credentials.
Generated jobs include badges, checklists, materials, and contacts. Everything your team needs.
Send generated jobs to specific ServiceM8 queues for better workflow management.
ServiceM8
PPM
About Us
We specialise in creating powerful, reliable integrations for ServiceM8. PPM Service Contracts is built with security, reliability, and performance at its core.
Industry-standard encryption and OAuth 2.0 authentication.
Robust error handling and automated system monitoring.
Intelligent caching and efficient API usage for snappy performance.
Dedicated support team and continuous feature development.
Join service professionals already using PPM to automate their contracts and grow their business.
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