Housecall Pro is built around general field service workflows. Planned maintenance introduces additional requirements — dedicated contract management, asset tracking, compliance certificates, and multi-frequency scheduling. ServiceM8 PPM is built specifically to handle those needs, as a native ServiceM8 add-on.
General field service platforms are designed around reactive job dispatch. Planned maintenance introduces a different set of requirements that call for dedicated tooling.
Managing recurring maintenance alongside reactive work requires dedicated scheduling tools — service forecasting, contract lifecycle management, and renewal tracking that general job management may not fully support.
Planned maintenance businesses need a dedicated asset registry — storing manufacturer, model, serial number, installation date, and warranty details against each piece of equipment under contract.
Compliance certificates, expiry tracking, and audit documentation add complexity that general job management tools may not fully support — requiring a structured way to track and receive expiry alerts.
Planned maintenance businesses need service forecasting, visit completion rates, and contract profitability visibility — reporting that goes beyond what reactive job management platforms typically provide.
Every feature is designed for planned preventive maintenance — contract creation, schedule generation, visit tracking, and job dispatch all in one place. No bolt-ons required.
Record every asset you maintain — manufacturer, model, serial number, installation date, warranty expiry, and custom fields. Link assets to specific schedules and compliance records.
Track gas safety certificates, F-Gas records, electrical inspection reports, and any other compliance document. Automated reminders before expiry dates so nothing lapses.
Set up multiple overlapping schedules per site — monthly, quarterly, six-monthly, or annual — all running simultaneously. General-purpose recurring job features may not fully support this kind of multi-frequency scheduling.
Track contract value, renewal dates, and revenue per contract. Generate professional contract PDFs for clients. Know exactly what each contract is worth and when it's up for renewal.
Give clients secure online access to view their contracts, upcoming service visits, asset registers, and compliance certificates. Builds trust and reduces inbound enquiries.
A direct comparison for businesses running planned maintenance contracts.
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General field service platforms typically focus on recurring billing or simple recurring jobs. ServiceM8 PPM is designed for the full lifecycle of planned preventive maintenance — dedicated contract documents, asset registers, compliance certificates, visit scheduling at multiple frequencies, and a customer portal. For businesses where service contracts are a core revenue stream, a purpose-built PPM structure gives you significantly more depth and visibility.
ServiceM8 PPM is built around ServiceM8, which is widely used across the UK, Australia, New Zealand, and other English-speaking markets. PPM pricing is in GBP and the compliance features reflect UK and AU regulatory requirements including gas safety certificates and F-Gas compliance.
Yes. Each contract can have multiple schedules running simultaneously — for example, quarterly HVAC filter changes, six-monthly servicing, and annual compliance inspections all under one contract at the same site. This multi-frequency scheduling is what makes PPM purpose-built for planned maintenance rather than adapted from reactive job management.
ServiceM8 PPM is a flat £17.99/month on top of your ServiceM8 subscription — no per-user fees regardless of team size. Many field service platforms use per-user pricing, meaning costs increase as your team grows. PPM's flat pricing makes it straightforward to budget for at any team size.
PPM Service Contracts is purpose-built for ServiceM8 users delivering recurring maintenance — dedicated contract management, asset tracking, compliance certificates, and automated scheduling in one place.